Delete your account

Almost everything Aptus knows about you is on your phone and nowhere else, so most of “deleting your data” is something you can do yourself, immediately, without asking us. This page covers both halves: what you delete, and what we delete.

What is stored where

• On your phone: your profile, goal, body measurements, injuries and notes, your plans, and every workout you have logged. None of it is stored on our side under your account; the parts a plan request carries are kept only in the unattached copies described next.
• On our server, tied to you: your allowance and your activity counts, both keyed to a one-way digest of your Google account identifier and neither holding your name or email address — how many plan builds you have left today, the date it was last topped up, and how often you have built a plan or rebuilt a session.
• On our server, tied to nobody: a copy of each plan request, including the goal typed into it, kept so we can see what people ask a coach for. These are stored with nothing recording whose they were — no account, no digest. See the note below on what that means for deleting them.
• On our server, also tied to nobody: counts of how many requests were made for a session of a given length, number of days a week and training mix, and a record of the times a plan build failed. Numbers only, with nothing you wrote.

Deleting the data on your phone

You can do all of this in the app, right now:

• Delete one profile — on the profile picker, choose Manage → Delete profile. That removes the profile along with its plans and its entire workout history.
• Sign out — Settings → Account → Sign out. This removes the sign-in from the device. Your training data is untouched, and the app keeps working; you will be asked to sign in again the next time you build a plan.
• Remove everything — uninstall Aptus. The database is inside the app’s private storage, so uninstalling erases it completely. It is excluded from cloud backup by design, so there is no copy of it in your Google account either.

None of these require our involvement, and none of them can be undone by us: we hold no copy of the database on your phone to restore from.

Deleting your account on our server

To have your allowance and activity counts deleted, email support@ebonykr.is from the Google account you signed in with, with the subject Delete my Aptus account.

Writing from that address is how we match your request to your record.

We will delete your allowance and your activity counts, and confirm by reply, normally within 7 days and at most within 30. Deleting them does not affect anything on your phone. Once they are gone, the only thing on our side still connected to your account is our service logs, which record the last six characters of your account’s identifier against each request.

If you sign in again after deletion, a fresh allowance is created and you are treated as a new account.

What we cannot delete for you

The copies of plan requests are stored with nothing saying whose they were. That is deliberate — which of our users wrote a goal is no use to us, and leaving it out is what makes those copies anonymous rather than merely disconnected from your name.

The two smaller records listed above work the same way and for the same reason: the counts by session length, days a week and training mix, and the note of each failed plan build and what was being asked for when it did. Both are numbers, neither contains anything you wrote, and neither carries any mark of who made the request.

The trade is exact: because nothing links a copy to your account, deleting the account cannot reach it, and we cannot look yours up. A copy can still hold what you wrote, along with your height and weight. If a goal, injury note or workout note you wrote contains something you would rather we did not hold, write to us with roughly what it said and when, and we will do our best to find and remove it.

Our service logs record that each request happened, with the last six characters of the account’s identifier, and nothing of what was asked. They are not part of an account deletion.

Requests sent to AI providers

Writing a plan sends a description of your training situation to an AI model provider, which may hold it briefly for abuse monitoring under its own terms. That is separate from the copy we keep, and it is outside our control. If you would like a provider’s copy of a past request removed, write to the same address and we will pass the request on.

Contact

EbonyKris — support@ebonykr.is. See also the Aptus privacy policy.